Innovative Audio is a well-established brand known for its cutting-edge audio equipment and gear. With a strong emphasis on quality and innovation, the brand has gained a reputation for delivering top-notch turntables, stereos, amplifiers, and other audio devices. Customers have praised the brand for its reliability, performance, and attention to detail. The brand's commitment to providing superior sound experiences has made it a favorite among music enthusiasts and professionals alike. Innovative Audio continues to push the boundaries of audio technology, ensuring that customers have access to the latest and most advanced gear on the market. With a focus on customer satisfaction and a passion for audio excellence, Innovative Audio stands as a leading force in the audio industry.
Reviews
Absolutely fantastic experience at Innovative audio! They were pleasure to work with and I had the best customer service. It is no wonder they come so highly recommended! They know their stuff and are friendly to boot. I had a Turntable speed issue fixed with minimal fuss and was kept in the loop the entire time regarding costs, labour and what was being done to “my baby”. I was so thrilled with the team I got my Sansui Amp in queue for a much needed check up. I am impressed as they don’t push any “full recapping” or complete restorations and rather believe in fixing audio components as needed so they can perform to spec as originally designed. Rock on and glad to see a business keeping vintage gear around for the next generations to enjoy!
Love this place. First and foremost the staff is amazing. Very knowledgeable of all audio equipment. There service is awesome and Super technician Edwin simply put outstanding 👏. He fixed all my stereo equipment working flawlessly. I can't forget JR and Mark amazing gentlemen 👏 helped me a lot with my audio equipment. …
I have been dealing with Susan and Gordon for about 19 years and have ALWAYS had fair and honest treatment. I tend to be a bit of a picky person and easily want the best equipment. In the past home delivery service was available. I understand and agree why it’s not available anymore. For example do I need the TD124? Probably not, but if the owner (it’s not owned outright by the store) is willing to negotiate a little, then feet don’t fail me lol.
Lots of love to Susan, Gordon, JR, Mark and those I haven’t met.
Wanted to start listening to my old vinyl again so brought my turntable in, thinking it required just a needle. Mark took the time to examine the unit, discover & correct several issues and was able to get me up and running. Cost was quite minimal considering time spent. Friendly place, people who know what they are doing.
I brought in a headphone amp for them to look at and it was a simple fix they were able to do that day. Charged me almost nothing for the repair as well. Great business with a ton of cool gear and friendly and knowledgeable staff.
I had an awesome experience with Darren, Mark and Dan (customer) at the store this last weekend. I wanted to get into a decent system, but I have very little knowledge about stereo equipment. They took the time to show me some good quality pieces and cobbled together a really great sounding system for a very good price .There was absolutely no pressure and I received an excellent education. Will be back very shortly. Can not recommend this store more highly.
My husband has been building a record collection for around 10 years but didn't want to invest the money to buy a proper record player. Finally, with my urging (for real), he ventured from PoCo over to Innovative Audio in Surrey. Mark greeted him as he walked in and proceeded to spend the next two hours finding the perfect system that fit his needs and budget (I don't believe he's being honest about how little he spent on such a beautiful system but that's okay.... this time). The player he walked away with exceeded any and all dreams he had. A couple days later he found this amazing early 50's radio shell used in the Grease musical. Most of the records he has are still in packaging and every day we're hearing new sounds, music from our childhood/teen years and lifelong favourites. A big thank you to Mark, JR and team!. You made my old guy one happy dude!
Great, friendly and knowledgeable service. Repaired my 30-year old Onkyo amplifier on time and on budget… works like new again, thanks!
Location
Hours
- Monday Close
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Tuesday
10:00 AM - 05:00 PM
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Wednesday
10:00 AM - 05:00 PM
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Thursday
10:00 AM - 05:00 PM
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Friday
10:00 AM - 05:00 PM
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Saturday
10:00 AM - 04:00 PM
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Sunday
10:00 AM - 04:00 PM
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